The organisation submits an application form along with details of its management system scope. Firstwave reviews the application and prepares a customised proposal.
Upon acceptance of the proposal, a Certification Agreement is executed between both parties. The agreement is valid for a period of three (3) years.
An audit team is selected based on required competence. The Stage 1 audit reviews documented information including manuals, procedures, and legal compliance, evaluates site-specific readiness, identifies potential areas of concern, and confirms the audit scope for Stage 2.
Conducted on-site or partially remote, the Stage 2 audit evaluates the implementation and effectiveness of the management system, verifies compliance with the applicable standard, identifies any nonconformities, and concludes with a closing meeting presenting findings and next steps.
The audit team submits its report and recommendation to an independent technical reviewer. The certification decision committee reviews the recommendation impartially and issues the certification decision.
Upon closure of any nonconformities and a positive certification decision, the certificate is issued within 1–2 weeks. The certificate is valid for three (3) years.
Two annual surveillance audits are conducted during the three-year certification cycle to ensure continued compliance and continual improvement.
Prior to the expiry of the three-year cycle, a recertification audit is conducted to renew the certificate and maintain the organisation's certified status.
This policy has been reviewed and approved by the Board of Directors of First Wave International Certifications Pvt. Ltd.
This document supersedes all previous versions. All personnel must ensure they are working with the most current version of this policy.