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Piolicy & Procedure

Rights and Duties of Certified Client

Doc Reference

FICPL/IM/Policy

Issue Date

8th of July 2025

Revision

01

Restructuring in the Organization

If there is any sort of changes in the organization, the client ought to inform First Wave International Certification Pvt. Ltd. (FICPL) regarding the changes beforehand. It may be related to legal, ownership-based, organizational, or any commercial changes. The scope of changes is not just limited to the above. It may also revolve around contact address changes, scope of duty changes, and changes in the top management cadre.

Logo Utilization and Reference to Certification Status

The client ought to read through the details of the logo usage policy published on the FICPL website. The certification mark must be used strictly in accordance with the guidelines provided by FICPL.

Surveillance Audit or Re-certification Audit

The client has to co-ordinate with FICPL in a timely manner for the surveillance or re-certification audit. This is to prevent the suspension or withdrawal of the certification.

Changes in the Contact Details

If the contact details of the organization change, the certified organization has to intimate FICPL in advance and also ensure that the latest contact details are updated in FICPL's records.

Verification of Certification Status

In order to verify the certification status, the client has to visit the FICPL website and use the verification link. The clients have to enter their unique certification number and check the status. If you do not have the certification number, please get in touch with FICPL directly.

General Guidelines

  • The client company has to comply with the guidelines laid down by FICPL when referring to its certification status, while communicating through any sort of media, such as the internet, brochures, advertisements, or any other documents.
  • The client company should never make any misleading statement pertaining to its certification.
  • The client company must not use its certification in any illegal manner towards the public at large.
  • After the withdrawal or suspension of the certification, the client company must refrain from using any reference to the certification in all advertisements and communications.
  • When the scope of certification is reduced, the client company must rectify the mention of the same on all advertisements and documents.
  • The client company must not mention the certification in a manner which might denote that FICPL certifies the products and services of the company as well.
  • The client must not misrepresent the certification from FICPL in regard to any activity which is outside the scope of the certification.
  • The client company after certification must not represent it in any manner that projects FICPL with disrespect in the market.
  • While dealing with any individual claiming to be a FICPL representative, one must verify the same through the official FICPL website or by contacting FICPL directly.

Review and Revision

This policy has been reviewed and approved by the Board of Directors of First Wave International Certifications Pvt. Ltd.

Effective Date

08th of July 2025

Next Review Date

07th of July 2026

Document Owner

Chief Executive Officer

Review Authority

Board of Directors

This document supersedes all previous versions. All personnel must ensure they are working with the most current version of this policy.

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